InterConnecta

A Solution for all your Field Service Management Needs

Now more than ever, your customers' expectations are on the rise. With our Field Service solutions, we help you provide the best experience to your customers. Schedule and dispatch jobs without delays, and leave your customers satisfied.

Let's discuss how our Field Service solution can help you

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TRY ZOHO ANALYTICS MYSELF

Centralize your Service Requests from Customers

Manage SLAs, tickets, automations, and more in one help desk platform.

We can help with...

Implementation • Migration • Integrations, APIs, Web Services
Custom Development 
 Support Process Optimization
Consulting 
• Business Intelligence • Marketing Automation

Service Contract Management

Generate service contracts and send them to customers to sign them digitally. Create automatic contract renewals and manage stages of the contract acceptance process. 

Assign and Track Jobs Efficiently

Get a daily list of jobs and a centralized calendar to see technicians’ or field representatives’ availability. Easily assign jobs with automatic or manual assignment. Notifications are automatically sent to them with their newly assigned job.

Each Job’s Information in One Place

Jobs will be updated when technicians and field representatives fill a report for completed jobs. Take and add photos, fill information about the service, and get previously filled customer information. All these customer-related files, along with requirements and automatically generated PDFs, are conveniently stored in the customer’s profile for quick reference.

Service Contract Management

Generate service contracts and send them to customers to sign them digitally. Create automatic contract renewals and manage stages of the contract acceptance process. 

Assign and Track Jobs Efficiently

Get a daily list of jobs and a centralized calendar to see technicians’ or field representatives’ availability. Easily assign jobs with automatic or manual assignment. Notifications are automatically sent to them with their newly assigned job.

Be Always Informed

Access all information from anywhere via a mobile app —Android or iOS supported.

 

Full-Service Projects
or 
On-Demand Assistance